Dear Patients,

In our commitment to the health of our patients, their families and caregivers, our staff and the community we serve, we want to make you aware of proactive and preventative safety measures we have in place regarding the 2019 Novel Coronavirus (COVID-19). We ask for your understanding and assistance as we continue to monitor this situation. Thank you in advance for your co-operation.

Please note: If you, or a member of your household, meet any of the following criteria, you will be asked to change your appointment to a Telemedicine visit or postpone your office visit to another date: Temperature of 100.4 or higher, Cough, Shortness of Breath, Exposure to someone with Coronavirus, or if you have traveled internationally or in areas of the United States that have increased cases of this virus.

• Anyone entering the office MUST wear a mask or face covering. We ask that all family members, drivers, friends, etc., please wait in their cars during the patient's office appointments. Exceptions can be made for patients who may need assistance. Rehab Nurse appointments will be conducted via phone.
• To maintain social distancing protocols, we are limiting the number of people in our waiting rooms. You may be asked to wait in another area of the office or in your vehicle until an exam room is ready.
• Due to the updated CDC recommendations and PA Department of Health mandate as of 7/2/2020 regarding wearing masks, all patients must bring and wear a mask, cloth or otherwise, for all in-office appointments. NERA staff will be utilizing masks as long as we can continue to get a supply.
• If you have a health condition that prevents you from wearing a mask, you must bring documentation from your health care provider.
• Screening of all patients, visitors, and employees for fever, cough, difficulty breathing and recent travel itinerary is being done upon scheduling and at check in. Patients who do not pass the screening will be rescheduled. Any employee who does not pass the screening or that may develop flu-like symptoms are not to report to work.
• Protective items such as hand sanitizer, gloves and masks will be provided as long as we are able to secure supplies.

INJECTION PROCEDURES:

• For patients receiving an Injection, please tell your driver we will call them to come in to meet you when you are ready to leave our office.
• Please CLICK HERE to read detailed information regarding Injection Procedures and Covid-19.

For up to date information regarding Covid-19, please visit The Center for Disease Control (CDC) and the PA Dept. of Health websites.

Thank you,

Physicians of NERA